Delivery & Service Fee
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Delivery Fee
DEX-I ABX Normal Goods (East Malaysia)
| Weight | ||
| 1-10kg | First 1kg | RM31.20/1kg |
| Continue 1kg | RM29.50/1kg | |
| 11kg & Above | Every 1kg | RM29.50/1kg |
| Round Up Unit | 1kg | |
| Duration | 付款后3-4 Working Days | |
| Description | 抛重计算方式; 实际重量和体积重量相比取大者计费 体积算法：长x宽x高/6000 | |
DEX-I ABX Sensitive Goods (East Malaysia)
| Weight | ||
| 1-10kg | First 1kg | RM31.40/1kg |
| Continue 1kg | RM30.15/1kg | |
| 11kg & Above | Every 1kg | RM29.75/1kg |
| Round Up Unit | 1kg | |
| Duration | 付款后3-4 Working Days | |
| Description | 抛重计算方式; 实际重量和体积重量相比取大者计费 体积算法：长x宽x高/6000 | |
Korea DDP-LINE CLEAR (AIR) - (West Malaysia)
| Weight | ||
| 1-5kg | First 1kg | RM26.00/1kg |
| Continue 0.5kg | RM13.50/0.5kg | |
| 5.5-10kg | Every 0.5kg | RM13.50/0.5kg |
| 10.5kg & Above | Every 0.5kg | RM13.00/0.5kg |
| Volumetric Calculation | Half Volumetric | |
| Round Up Unit | 0.5kg | |
| Duration | 付款后1-2 Working Days | |
Korea DDP-LINE CLEAR (AIR) - (East Malaysia)
| Weight | ||
| 1kg | Every 1kg | RM37.00/1kg |
| 1.5-10kg | Every 0.5kg | RM19.00/0.5kg |
| 10.5kg & Above | Every 0.5kg | RM18.50/0.5kg |
| Volumetric Calculation | Half Volumetric | |
| Round Up Unit | 0.5kg | |
| Duration | 付款后3-4 Working Days | |
NINJA VAN Normal Goods (West Malaysia)
| Weight | ||
| 1-2kg | First 1kg | RM19.00/1kg |
| Continue 0.5kg | RM8.30/0.5kg | |
| 2.5-10kg | Every 0.5kg | RM7.90/0.5kg |
| 10.5kg & Above | Every 0.5kg | RM7.50/0.5kg |
| Volumetric Calculation | Actual Weight 1-5kg : No Volumetric Actual Weight 5.5kg & Above : Half Volumetric | |
| Round Up Unit | 0.5kg | |
| Duration | 付款后1-2 Working Days | |
| Description | 实重5kg内都不计抛 实重超过5kg以上以半抛计算 半抛计算法：长x宽x高/6000 + 实际重量 /2 = 计费重量 | |
NINJA VAN Sensitive Goods (West Malaysia)
| Weight | ||
| 1-2kg | First 1kg | RM21.50/1kg |
| Continue 0.5kg | RM9.80/0.5kg | |
| 2.5-10kg | Every 0.5kg | RM9.30/0.5kg |
| 10.5kg & Above | Every 0.5kg | RM9.00/0.5kg |
| Volumetric Calculation | Actual Weight 1-5kg : No Volumetric Actual Weight 5.5kg & Above : Half Volumetric | |
| Round Up Unit | 0.5kg | |
| Duration | 付款后1-2 Working Days | |
| Description | 实重5kg内都不计抛 实重超过5kg以上以半抛计算 半抛计算法：长x宽x高/6000 + 实际重量 /2 = 计费重量 | |
SKYNET* Normal Goods (West Malaysia)
| Weight | ||
| 1-2kg | First 1kg | RM19.00/1kg |
| Continue 0.5kg | RM8.30/0.5kg | |
| 2.5-10kg | Every 0.5kg | RM7.90/0.5kg |
| 10.5kg & Above | Every 0.5kg | RM7.50/0.5kg |
| Volumetric Calculation | Actual Weight 1-5kg : No Volumetric Actual Weight 5.5kg & Above : Half Volumetric | |
| Round Up Unit | 0.5kg | |
| Duration | 付款后1-2 Working Days | |
| Description | 实重5kg内都不计抛 实重超过5kg以上以半抛计算 半抛计算法：长x宽x高/6000 + 实际重量 /2 = 计费重量 | |
SKYNET* Sensitive Goods (West Malaysia)
| Weight | ||
| 1-2kg | First 1kg | RM21.50/1kg |
| Continue 0.5kg | RM9.80/0.5kg | |
| 2.5-10kg | Every 0.5kg | RM9.30/0.5kg |
| 10.5kg & Above | Every 0.5kg | RM9.00/0.5kg |
| Volumetric Calculation | Actual Weight 1-5kg : No Volumetric Actual Weight 5.5kg & Above : Half Volumetric | |
| Round Up Unit | 0.5kg | |
| Duration | 付款后1-2 Working Days | |
| Description | 实重5kg内都不计抛 实重超过5kg以上以半抛计算 半抛计算法：长x宽x高/6000 + 实际重量 /2 = 计费重量 | |
LINE CLEAR Normal Goods (West Malaysia)
| Weight | ||
| 1-2kg | First 1kg | RM19.00/1kg |
| Continue 0.5kg | RM8.30/0.5kg | |
| 2.5-10kg | Every 0.5kg | RM7.90/0.5kg |
| 10.5kg & Above | Every 0.5kg | RM7.50/0.5kg |
| Volumetric Calculation | Actual Weight 1-5kg : No Volumetric Actual Weight 5.5kg & Above : Half Volumetric | |
| Round Up Unit | 0.5kg | |
| Duration | 付款后1-2 Working Days | |
| Description | 实重5kg内都不计抛 实重超过5kg以上以半抛计算 半抛计算法：长x宽x高/6000 + 实际重量 /2 = 计费重量 | |
LINE CLEAR Sensitive Goods (West Malaysia)
| Weight | ||
| 1-2kg | First 1kg | RM21.50/1kg |
| Continue 0.5kg | RM9.80/0.5kg | |
| 2.5-10kg | Every 0.5kg | RM9.30/0.5kg |
| 10.5kg & Above | Every 0.5kg | RM9.00/0.5kg |
| Volumetric Calculation | Actual Weight 1-5kg : No Volumetric Actual Weight 5.5kg & Above : Half Volumetric | |
| Round Up Unit | 0.5kg | |
| Duration | 付款后1-2 Working Days | |
| Description | 实重5kg内都不计抛 实重超过5kg以上以半抛计算 半抛计算法：长x宽x高/6000 + 实际重量 /2 = 计费重量 | |
PULAU PINANG Normal Goods (West Malaysia)
| Weight | ||
| 1-2kg | First 1kg | RM22.50/1kg |
| Continue 1kg | RM19.10/1kg | |
| 3-5kg | Every 1kg | RM18.20/1kg |
| 6kg & Above | Every 1kg | RM16.80/1kg |
| Volumetric Calculation | Actual Weight 1-5kg : No Volumetric Actual Weight 6kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 付款后1-2 Working Days | |
NINJAVAN SG Normal Goods (Singapore)
| Weight | ||
| 1-10kg | First 1kg | RM39.40/1kg |
| Continue 1kg | RM30.50/1kg | |
| 11kg & Above | Every 1kg | RM28.20/1kg |
| Round Up Unit | 1kg | |
| Duration | 付款后3-4 Working Days | |
NINJAVAN SG Sensitive Goods (Singapore)
| Weight | ||
| 1-10kg | First 1kg | RM36.40/1kg |
| Continue 1kg | RM28.15/1kg | |
| 11kg & Above | Every 1kg | RM26.15/1kg |
| Round Up Unit | 1kg | |
| Duration | 付款后3-4 Working Days | |
Add-on Service Fee (optional)
Carton Box Extra Protection
Internal Repack Fee
| Parcel Quantity | ||
| 1pieces & Above | Every 1pieces | RM3.20/1pieces |
| Round Up Unit | 1pieces | |
DDP service
| Weight | ||
| 1kg & Above | Every 1kg | RM3.00/1kg |
| Round Up Unit | 1kg | |
Photo
| Parcel Quantity | ||
| 1pieces & Above | Every 1pieces | RM2.00/1pieces |
| Round Up Unit | 1pieces | |
Other Fee(s)
Air Local Charges
CN Air Local Charges
CN PP Air Local Charges
CN EM Air Local Charges
私人海运 (SEA) Normal Goods (West Malaysia)
| M3 | ||
| 0.5m3 & Above | First 0.5m3 | RM270.00/0.5m3 |
| Continue 0.01m3 | RM6.00/0.01m3 | |
| Round Up Unit | 0.01m3 | |
| 0.1m3 can contain up to 50kg | ||
| Duration | 14-21 Working Days | |
| Description | 海运物流司机只派送到底楼,不送上楼。 商场/大厦只派送到loading bay, 不送上楼。 | |
私人海运 (SEA) Sensitive Goods (West Malaysia)
| M3 | ||
| 0.5m3 & Above | First 0.5m3 | RM280.00/0.5m3 |
| Continue 0.01m3 | RM6.50/0.01m3 | |
| Round Up Unit | 0.01m3 | |
| 0.1m3 can contain up to 50kg | ||
| Duration | 14-21 Working Days | |
| Description | 海运物流司机只派送到底楼,不送上楼。 商场/大厦只派送到loading bay, 不送上楼。 海运敏感货如： 茶叶，农药，种子，陶瓷，瓦砖，马桶，水泥钢材，充电宝，马达，化妆品，原材料 （木, 碳，油）， 电动车，投币机，机械等等。 欲知更多物品是否属于敏感货物或能否安排出海运请联系客服。 | |
海运快递 Normal Goods (West Malaysia)
| Weight | ||
| 5kg & Above | First 5kg | RM31.00/5kg |
| Continue 1kg | RM4.70/1kg | |
| Round Up Unit | 1kg | |
| Duration | 14-28 Working Days | |
| Description | 海运小包全抛计费：长x宽x高cm/6000=体积重； 可发敏感货，无需加收任何费用，不承接酒类。 适合用于20kg内包裹 | |
REMARK
代运基本须知
空运须知
1. 西马 - 普通 - 敏感 - SKYNET, PULAU PINANG ,LINE CLEAR, ABX - 此4个管道实重5KG内免抛 (不计算体积)！ 5KG以上半抛优惠！ 如您需以人民币方式计算运费，可以到此链接注册和下单 rmb.tndexpress.com |
2. 请勿将敏感物品选择普通空运出货，如被海关查获将会产生3个可能性 "退件并重新付款敏感运费发货、抽件充公 或 整票充公" (海关将不会提供任何文件证明) 而我司也不会对此客户本身的失责做出任何赔偿。如您不懂什么是敏感货，可以咨询我司客服。 |
3. 易碎物品请要求卖家包装谨慎，并勿选择内拆包裹服务。 |
1. 请选择正确渠道仓库, 如海运包裹送到空运仓库将无法进行更换，必须已空运寄出。 2. 如空运货物送错到海运仓库，可以要求客服通知更换，但会影响到您收货的时效。 一切因客户自行的疏忽而产生的运费或其他费用，将由客户自行承担。 |
易碎物
1. 易碎物品请要求卖家包装谨慎，并勿选择内拆包裹服务。 2. 因海运装柜都会装满整条柜子，因此都会出现挤压问题，加上当地物流派送装车也会出现挤压问题， |
包裹存放期
| 免费包裹存放期为30天，逾期将销毁处理 *逾期包裹如有任何损坏/遗失，我司以及仓库一概不负责。 |
少货问题： 1. 发票上需有货物相应品名，如未申报不予受理； 2. 请在收件人签收日起48小时内内反馈，并需在快递员在场下签收备注包裹破损 和 拍照提供我们，逾期不予受理； 3. 我司受理后会询问各个单位货运代理- SKYNET / POSLAJU / LINE CLEAR/ ABX / 中国操作仓库 / 当地收件人 / 派件人确认是否属实； 4. 如属实则按照少货物的价值赔偿 (SKYNET / POSLAJU / LINE CLEAR/ ABX货运货物价值赔偿上限为USD50) ， (海运货运少收货物价值赔偿上限为运费3倍)，并免费2KG内重寄至同一目的地。 |
整票遗失
按发票上申报价值赔偿 (SKYNET, ABX, POSLAJU, LINE CLEAR, GDEX货运货物价值赔偿上限为USD50) , (海运货运货物价值赔偿上限为运费3倍) , 并不退还该票全额运费。如无法承担此风险，请自行投保。 |
