Address replacement for Guangzhou sea freight forwarding warehouse
Dear Valued Customer,
In order to better serve you and prepare for our upcoming online shopping festival.
Sea freight forwarding warehouse will be upgraded to new address on 10/09/2019.
In order to not affect the operation, any customer who would like to use sea freight service must send to the new sea freight forwarding warehouse although both air freight and sea freight forwarding warehouse are located at the same area.
A：There is no affect if the parcel has arrived before 10/09/2019.
Q：What if I have a partial of packages already in the current warehouse and still would like to purchase something and use sea freight service?
A：The latest purchases must be sent to the sea freight forwarding warehouse and then shipped back all goods to Malaysia before 20/09/2019.
Q：Is there any impact happened to the latest shipping order?
A：There will be no impact to the latest shipping order and warehouse will handle it as usual.
Q：What if I misplace on air freight and sea freight forwarding warehouse address in the future?
A：There is no way to modify to the sea freight forwarding warehouse address if the actual weight of the sea freight package is less than 15kg although it is sent to the air freight forwarding warehouse.
If the air freight package is placed at the sea freight forwarding warehouse, then you are allow to request to our customer service to arrange and transfer the goods to the air freight forwarding warehouse.
But it will affect the timeliness of the goods that you received. Thus, it is recommended that try not to misplace the address.
Q：Why we separate air freight and sea freight forwarding warehouse?
A：In order to provide more professional and more different services to you! This had completely solved all the problems that faced by current peers and customers. Stay tuned for our upcoming service.
We will be very unique this year onward. Stay tuned for the upcoming new service we are about to usher in! More safer and more peace of mind!
